NovoNote captures audio that is played out loud during tele-health sessions (e.g., Zoom, Google Meet). For the best experience, we recommend avoiding the use of headphones, as compatibility with all headphone models has not yet been fully tested at this stage.
Recommended Setup
- Use NovoNote on a secondary device (e.g., phone or tablet) while conducting tele-health sessions on your primary device (e.g., laptop).
- You can also pre-record the audio for tele-health sessions and then upload the recording onto NovoNote after the session using the "Upload Audio" feature.
Best Practices when Using NovoNote in Telehealth Sessions:
Ensure that your microphone settings are correctly configured to capture clear audio.Minimise background / surrounding noise for an optimal experience.Always position your microphone close to the external speaker to ensure all spoken words are captured.
NovoNote is continuously improving to support various workflows and user needs. At this stage, compatibility with tele-health platforms and external accessories such as headsets is still being tested. We will also be releasing updates from time to time to enhance NovoNote's functionality while ensuring an optimal experience.
For additional support, feel free to reach out to us at [email protected].
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